Following some media reports in the UK, we would like to reassure parents that the new Aptamil recipe launched in the UK is safe and suitable for the feeding of babies. Furthermore, we can confirm that these products are not sold in Australia or New Zealand.
Regardless of this fact, we would like to emphasise that quality is our number one priority. Our colleagues in the UK are therefore doing everything to investigate every single complaint and to help families during the transition to the new recipe. Our experience tells us that when changing what you feed your baby, they may need time to adapt and have some temporary changes to their digestive pattern.
We are very sorry about the difficulties that some parents have had. The new formula has recently been introduced in six European countries and was well received, overall. Prior to the launch, extensive quality and safety checks, including clinical trials, product testing and product experience tests were undertaken to ensure that the recipe is safe and well tolerated.
Any consumer inquiries or concerns can be directed to our Nutricia Careline on 0800 438 500